Free standard shipping on orders over $95

Shipping

Shipping Policy 

Thank you for your interest in purchasing Viva Cacao’s chocolate! Orders will be shipped Monday – Wednesday. We do our best to ensure all orders get shipped promptly. Please note Between May 15th – September 15th we can only ship to BC + AB. 

 

Warm Weather 

Summer shipping – Between June 15th – September 15th our main goal is to ensure that our products arrive to you in the best quality, due to this we will only be able to ship confidently to British Columbia + Alberta during these months. Since our products don’t contain soy lecithin they are very sensitive to heat. A Flat Rate of  $10 will be added to summer shipping to cover extra packaging materials and ice packs.

 

Where do you shop? 

We would love to know where you shop so we can get you our bars into a store near you! Contact us at sales@vivacacao.ca.

 

Expedited Shipping 

Additional fees will be added per order for expedited shipping. This is a per order basis. 

 

Warranty  

Should you have any issues with our products, please contact us and we will do our best to remedy. Note: we may need images for our documentation purposes and to to help us improve our shipping, processes or otherwise.